Shipping And Delivery
When we ship out
We typically ship orders the next business day; however, we do have several items that are built per order and may require additional processing time before shipping out. For each item that we carry there is a statement located just beneath the "Add To Cart" button that identifies when that particular item would ship out. For items that we stock regularly at our location it will state "Usually ships the next business day." For items that are built per order it will state a window or time frame for their respective shipping. You may contact our customer service department by email at email@example.com.
We offer up to 6 different shipping options that are available dependent upon the order contents and address the package is shipping to.
|Shipping Method||Estimated Time Frame|
|Free/Saver Shipping||5-10 Business Days|
|Priority Mail||1-6 Business Days (Dependent on Address)|
|Ground (US Only Lower 48)||1-6 Business Days (Dependent on Address)|
|2nd Day Air (US Only)||2 Business Days|
|Overnight Standard||1 Business Day (By 3 PM)*|
|Overnight Priority||1 Business Day (By 10:30 AM)**|
|Priority Mail International||2-9 Business Weeks (Subject to Change)|
*Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas; and by 8 p.m. to residences.
**Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas.
At this time, outside the United States, we only ship to Canada. To check shipping availability to your location, add the desired item(s) to your cart, and enter your shipping information in the shipping calculator. If the item can be shipped to your location, a shipping cost will be calculated.
Please note that there may be additional costs incurred before the package is delivered to you, including customs fees and extra shipping charges, for which the customer is solely responsible. Ozone Billiards is not responsible for any shipping charges or customs fees that may be incurred after the package has been shipped.