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What Our Customers Say...A bit of a challenge to get someone on the phone. Left message requesting monthly discount code, never received a return call. Didnt matter, I guessed the code anyway. Product selection and prices are great.
A great company to buy from!
Absolutely no problems ordering from Ozone. Everything was delivered quickly and just as ordered.
Althought I thought I ordered a 19 oz pool cue, I received an 18 oz one. But that could have been my fault. Im still happy with it and the service from Ozone Billiards. The cue arrived in the specified time, which was within days of my order.
Always very happy with products and price from ozone. Prices are very good and delivery fast and on time.
Answered my question. Delivered what I ordered early. Great job
As always, great prices and excellent customer service. For billiards supplies, the best on the web period.
Awesome customer service. They called me when they noticed that I ordered a steel-tip dartboard but ordered soft-tip darts (a no-no). They assured me the darts and board I did end up ordered would make it to our house in time for Christmas and they did.
Awesome service!
Awesome service, will be happy to deal with them again.
Awesome!!
Awesome. This was my second order from Ozone Billiards and will order again. The prices are great and the order is delivered on time.
Beautiful product. Engraved and delivered promptly. Very pleased
Best price found, delivered as scheduled, excellent experience. Thanks Ozone Billiards
Bought a Player and a Viper for 2 of my kids and a McDerrmott for myself. I have 6 kids so Ill be back for the others birthdays and probably for some house cues. Email queries are met with quick responses. No reason to buy a cue anywhere else. No better deal or service on the web.
Called to check inventory before I ordered the dartboard cabinet. The CS agent was friendly and said they had plenty available. The online order process was fast and easy. They shipped the next day after receiving the order and forwarded tracking information.
CALLED TO PURCHASE A NEW CUE, CUE WAS IN STOCK AND DELIVERED IN PERFECT CONDITION IN JUST TWO DAYS. WAS ALSO IMPRESSED WITH THE GREAT WRAP JOB DONE IN SHIPPING. THANK YOU, TIM MORIN
Easy ordering, very fast delivery, I will definately shop there again. Thanks!
Even though one the items was on back order, it still arrived in a timely manner. All in all, my experience with this merchant was pleasant. Their prices are very competitive and their delivery time is as to be expected.
Everything about the purchase went smoothly. It was very esay to do. Thanks for a great product and service. Delivery was on time as well. I like that.
Everything about this purchase went really well. Box arrived well packaged and in timely manner.
Everything shipped and arrived quickly. The quality is outstanding. Had an issue with one of the two orders I made and they were quick to help and make it right. WIll certainly buy from again.
Everything was great. It was delivered how and when it was supposed to be and when I had a question I got a response right away. Thank you, Ariana Smales
everything was perfect!
Everything went as it should. Fast shipping.
Exactley what I wanted, also ordered one for my cousin out of state,he also pleased with his product he recieved,were both very satisfied and will purchase again in the future. thanks again
Exactly what I wanted, for a good price and on my doorstep sooner than I expected!
Exactly what was promised! Fast shipping
Excellent all around. I emailed them regarding a chiped piece and they immediately emailed me and sent a replacement piece out. Thats what I call service. Thanks Ozone Billiards, we will spread the word and continue purshasing with you guys.
Excellent company! Husband already placed a second order and Sons friends are interested too!
Excellent customer service and quick delivery. I have had problems in the past with other businesses that have horrible customer service (NEVER use fivestarbilliards.com) . However, it is reassuring to know that there are still businesses out there that still take the time for their customers.
excellent customer service, very fair pricing, and shipment was extremely fast. highly recommended.
Excellent customer service. Quick to reply to e-mail questions. Very fast shipping. Beautiful top-quality merchandise.
Excellent prices on top quality cues. I bought three, had them all engraved and even though it was December, they all arrived in perfect shape within 4 days of my order. You cant get any better than that! I will definitely be a return customer for all my billiard needs.
Excellent product and service. Fast and easy transaction.
excellent product would definatly recomend buying from them... easy to buy, timiming perfect on shipping...! if you need pool stuff buy here no one sells cue racks cheaper and strong furniture quality.. thanks crystal
Excellent products. Fast Shipping. Quality of the Mali Pool Table Felt was even better than I expected. Thank You
excellent prompt exactly as described
Excellent service and very fast shipping!
Excellent service! Quick delivery!! Will order again!!!
Excellent transaction, easy purchase from a very good selection. Will definitely purchase from again.
Fantastic service! Over a year ago Id had a slight problem with my order, which they immediately fixed and promised me 10% off my next order. More than a year later, they remembered and cheerfully gave me the discount! The sales rep (Robyn) was extremely nice and helpful. They have a great company.
fast and easy service.
fast and straight forward
fast serevice, fast delivery i will surely buy from here again
Fast shipping and excellent product with great price.
FAST SHIPPING, Fast reply to questions and GREAT Prices!!!
For a relatively small purchase, the customer service and shipping speed were amazing, especially considering the holiday season. The products were very well packaged for the shipping, and I felt that I got a great deal overall.
Free shipping on 85lb. package. Quick delivery. Called cusomer sevice, very courteous. I recommend them!
Friendly and easy to deal with.
Good fast service
Good prices, fast shipping, no problems whatsoever!
good selection. Products were delivered quickly and were as promised.
Great company to work with. Will do business again with them. Prices are fair and quickly resolve issues with product.
Great experience. Would purchase from them again.
GREAT GREAT company to deal with !! Fine products and more than fair prices. And very fast service. I will be back over and over.
Great job. fast, fair, and free, as in shipping.
GREAT merchant to do business with. Fast (really fast!) shipping and friendly personal. Product was above quality. Would use them again. Thanks for everything!
Great merchant, did exactley what they said they would do and right on time. Will do business with them again.
Great merchant, product was just as advertised, arrived and shipped in a timely manner, thanks for the free cue case!
Great merchant. Will continue to use them. Love selection and service.
Great online retailer! Product was as describe at an amazing price. I have already placed my second order...that is the best review you can give!
Great people to work with, very professional and courtous. I will definately recommend them to anyone looking for a great price on billard equipment. My order arrived within a week, Ive been using my pool cue ever since. I know I will be using Ozone Billiards Again, thank you for your excellent customer service.
Great place to deal wit ........I will be back for more..
Great price and fast service!
Great price and quick delivery, no problems, except even though this only came across town, UPS managed to squash the box, however there was no damage. I would order from them again.
Great Price. Very fast shipping. Great store. Thank You.
Great Product and a great experience, i will order from them again in the future.
Great product, great service.
great selection and price, fast shipping will shop again !!
Great selection of products and the best prices online. Every thing was delivered quickly and conveniently.
Great seller! The product came in mint condition and was delivered very quickly. Thank you very much!
Great service
Great service and product! We will definitely being using you in the future. Thanks!
Great service, Great products, Gerat prices. Enuff said.
Great variety. Product is just at described. Shipped very quickly. Excellent prices. Will definitely order again.
Great website, easy to find things that you want and great product. Super fast shipping, overall a great merchant!!!
Great website, great price, and delivered in just 3 days. Excellent in all fields.
Great, quick, and high quality!
Had a question with customer service, and received an answer, but a resloution to my problem. It was not a major issue so I let it drop. Otherwise, overall a good buying experience.
Have ordered from them in the past and will definetely order from them again. Very easy website to use and ordering is easy, ships very fast.
Highly recommended
I almost purchased this item on another website, then I checked Ozone Billiards...what a difference! The price was better and I was able to get my boyfriends name engraved on the poolstick,,,oh and the free gift was really nice too...
I always buy from them they have excellent products and Ive havent had a problem yet. I get my orders within 2 weeks of ordering. I will continue to buy from them I cant wait till I get a pooltable.
I called them with a super dumb question and they answered it very patiently. Impressive!
I could not believe the prices!. I bought a set of 6 billiards pockets that my local merchant charges for one. Customer services is great and shipping is out of this world FAST. Thanks OZONE. Buck
I have made several purchases from Ozone Billiards. I have recieved nothing short of exemplarly service. My orders have been complete and in the time frame expected. The merchandise has been top notch. I am very pleased to say. I will be using their services in the future.
I have ordered from oZone Billiards on several occasions and have had a positive experience each time. I will certainly check their catalog, prior to going elsewhere.
I liked the fact that I could track the shipping process right away!
I love the Cue and DVDs thanks again!!!!!
I ordered an item in the height of the Christmas rush. I was concerned that delivery would be prolonged. My item arrived in plenty of time to be wrapped and under the tree to surprise my son for Christmas morning.
I ordered my products and before I knew it they had been shipped to my work...Thats what I call service....
I ordered this on Friday and received it on Wednesday. It was quick and easy - I cant wait for Christmas for my husband to open his present!! I also appreciate the box the darts came in. It made wrapping them so much easier!!
I PURCHASED A PERSONALIZED POOL CUE. IT WAS ACTUALLY BETTER THAN I EXPECTED. SHIPPING WAS FAST. IAM VERY SATISFIED. I WILL DO BUSINESS, AGAIN. THANK YOU
I placed my order on 12/18 praying it would arrive before 12/25. I was delighted when I received it on 12/22. I recommend your site to one and all. If only all companies were as easy to work with as Ozone Billiards!
I placed my order the weekend before Christmas and received it in time to wrap! We have ordered from Ozone before, and have always been delighted with the great service, ease of use of the website and ordering, and quick shipping. We will certainly be a customer of theirs again.
I rcently purchased a dart board and pool cues, products are outstanding as well as the prices. Delivery time was incredibly short. I will definitely shop withe Ozone Billiards again.
I really thank Ozone for coming through with my purchase. It was a really nice thing that they sent it on time for christmas. Way to go Ozone your number # 1. Griff.
I received a confirmation of shipment within 24 hours of ordering, and had my merchandise within a week. Everything was wonderful!!!!!
I received prompt and friendly service. I feel that I got the best price for the merchandise I purchased, and I did shop around.
I recently ordered a wall rack on line. The delivery was extra fast, the price was very reasonably, and the product was exactly as described. Thanks for the good service.
I tried to order by phone and had no luck at all even finding what was in stock. But online it was as easy as anyplace Ive ordered from in the past. Delivery, price, and being updated by ozone was as good as anyone Ive ever ordered from online!
I was a first time shopper at this Merchants website and everything went as they said therefore I rated all categories as excellent. The only problem was a slight flaw in the product that I purchased which I was able to repair myself. I would shop this website again.
I was extremely pleased by how easy it was to use their website & my purchase shipped quickly. I look forward to shopping w/ them again!
I was impressed with how easy it was to place an order with Ozone. My order was received within a couple days and the prices were much less than other places that I had looked. I have already recommended Ozone to many of my friends.
I was looking for sticks for the kids new pool table. Ozone Billiards had good selection and pricing. Got everything in time for xmas the quality was great very happy with overall service. Thanks
I was surprised at the ease of the ordering process, and I was very pleased at the free shipping for an order of $50 or more. Because Ozone Billiards filled the order almost immediately, the items came very quickly even with the standard ground shipping. Great ordering experience!!!
I was very happy with my purchase from Ozone Billiards.
I was very happy with the pool balls & They arrived very fast. They were a gift for my husband and he was thrilled.
I was very happy with the web site and easy of ordering. The price was very good and they delivered the item very fast. I am very pleased.
I was very please with this site, I plan to purchase more from Ozone Billiards.
I was very pleased with the ease of my purchase, and the price of the item I purchased. I would purchase again from Ozone Billiards, and plan to do so soon. I have also told family members about the merchant, and they plan on buying a few items from Ozone Billiards. Thanks again for the great service
I will be using them in the future! Great discriptions of products. Very competative Prices!
I will definately be ordering from Ozone Billiards again. This was my second time ordering from them and I continue to be impressed with this company. Thank you Ozone for making our Christmas!
I wish all online transactions went as smooth as this one! ; )
I would definitely order from them again.
I would definitely purchase products from this company .
I would reccomend this company to my friends
Im a repeat customer. Always a pleasure. Good prices. Good selection. Easy ordering.
Incredible Service, Fast Shipping, Well Packaged, Will definitely recommend. A
it was so easy,great delivery time and good price. All in all, an excellent experience.
It was very easy to order my item online and the delivery was very quick. I am very satisified with the whole experience. The prices at Ozone Billiards.com are awesome and I will shop here in the future for all my husbands billiards items. Thank you...
Item was lower priced than all other merchants, but the service provided was excellent. I would use this merchant again. I highly recommend this merchant for its pricing, service, products, and shipping.
Items were delivered on schedule. Quality of items ordered was excellent.
Its always a pleasure ordering from ozone.
Love them and the products. Shipping time was great. Will certainly buy from again.
Merchandise received timely and in perfect condition
Mr. Gutierrez thanks for everything, you are a great person.
My first online shopping experience was very easy. My purchase was delivered on time! I would shop here again!
My husband loves the dart case I bought him for christmas. The price and the quality is wonderful. We are very happy and will be using ozone billiards again. Thank You
My order arrived earlier than expected and in perfect condition. I will certainly buy from Ozone Billiards again.
My order came fast but was missing a free pool stick case. I called the company and they quickly sent me one with no hassles at all.
My order came much faster than i expected when i recieved it one item was the wrong color I emailed them and i recieved an imediate response I was very impressed i will do all my billiard shopping here,
My order came very quick, beautifully wrapped, and I was pleased with the over all experience. Thank you
My order was filled on time and shipment was received as promised,
No complaints. Straightforward. Priced like others with better perks. Easy to use site. Good graphics. Got what I paid for in a reasonable amount of time.
No problems or surprises with the entire process or purchase.
No problems! Sent what i ordered right away.
Odering was easy. Email delivery notifications were prompt. Everything came in perfect condition, and is as pictured online. I would shop there again.
Ordered an instuctional DVD and it is great. Arrived in just 4 days. Well packaged. No problems.
Ordering was easy.....merchandise arrived in unbelievably short time, considering order was placed the holiday season. I would definitely recommend this company to anyone interested in obtaining quality billiard equipment.
Our order was easy to process, the web site was easy to navigate, the prices were good, and the shipment came quickly. The billiard products we ordered were in good shape and quality products.
Outstanding company, great prices. Ill definitely shop with Ozone in the future. John in Dayton, MD
Overall I had excellent service with this purchase. Thank you for your service.
Ozone billiards has great products and reasonable prices. The have great service and fast shipping. Its a pleasure to do business with them. Jerry Bell
Ozone Billiards did an excellent job getting the merchandise I purchased to me on time, even at the Christmas shipping rush. The Pool Table nets are of outstanding quality and I am very satisfied with this vendor and will use them again.
Ozone Billiards handled my order very promptly, should the occassion arise I will use them again.
Ozone Billiards has a great variety of products for the pool player. They came through in a hurry for me when I needed a novel Christmas gift for my son. --HWM
Ozone Billiardss site was easy to use, clear on how to order and upgrade. Received the product in excellent condition. Would recommend to anyone who wants to consider ordering anything related to Pool sticks or extras.
Perfect! Doesnt get any better or easier than this!! Rebecca
Placed Order on a Monday evening, received items Friday, with the free shipping option. Would purchase from Ozone Billards again.
pool table cover arrive in a rapid fashion, in a very sturdy box. a perfect color with great quality. thank you
Price was great, quality of the merchandise was excellent, and the shipping was quick. Perfect experience.
Pricing was good, they processed and shipped my order quickly and I received the order sooner than expected. Highly recommended.
Product arrived on time in excellent condition. Will do business with this merchant again.
Product arrived very fast. Would do business with again!
Product exactly as pictured and described. Quick delivery.
Product was easy to buy and arrived in a timely manner. Dealt with them one more than one occasion and would recommend to others
quick and efficient service
Quick Delivery. Received complete order. Good Communications. Great Prices!! Thank you.
services,merchantdise and promptness Excellent.
Shipped directly to my brother as a gift since he just got a new table. He loved all the accessories and everything got there quickly as all gifts should.
Simple ease of shopping with one of the best price ranges around. Very timely shipping even over the holiday season. Very satisfied with my purchase.
Site easy to use and received item well packaged and fast and was able to track order all the way up to delivery
Speedy Service !! Will buy from again !!
Thank you for your quick service! I could not believe how quickly I received the item. It came in perfect condition! I will definitely be a repeat customer.
Thanks again. Great company to work with. Fantastic customer service!
The best)/// I have spend about $3000 and EXCELLENT delivery. Very very good merchandice
The help was outstanding! Everything came within 3 days! I am VERY satisfied!
The price was cheaper than anywhere else I researched. It was delivered within a week and in great condition. The order was perfect. I was hesitant to order from a company that I did not know but now I am certainly glad I did. It was a great shopping experience.
The product box was a little squished on one corner but the contents were fine.
The product was cheapest on the entire internet. It was delivered quick, too. Their shipping process is accurate and quick. GREAT!
The quality of the pool cue are great not to mention the price....Shipping only took about 5 business day.......Two thumbs up, I recommend and I will also use Ozone Billiards for future billard purchase.
The service was excellent! One item I ordered was out of stock and a sales person emailed me within minutes of my order to tell me what replacement items were available. Ive NEVER had someone be this helpful before. I highly recommend this site and this company.
the shaft i ordered arrived promptly, good condition,and was purchased at a good price. customer service was a-1.
The staff was great, and I receved my items quickly.
They answered all my questions in a timely fashoin and there products are well priced and of great quality. I will deffinately buy from Ozone Billiards again in the future.
They saved me money on shipping charges when I requested 2 day delivery, they told me that I was only 2 days away, so they changed my shipping choice to a cheaper price.
They were knowkedgable about their product and delivered promptly.
they were very nice i was very impressed and will shop with them again jennifer weathington
This is a very good place to buy Pool Sticks and Billard supplies. I ordered my stuff on Sunday and it was delivered by Tuesday or Wednsday. Thank you for your fast service. It arrived in perfect condition..
This is one of the first times I used the internet to buy any thing . It was very easy and it shipped out right away . The item I bought came as I would have liked not broken and on time .Over all it was great to do it this way . I could not find this item locally so that made it even better.
This is the second time Ive purchased a pool stick fron ozone and both times I have been totally amazed by there service and quality. Im not in the habit of writing reviews but wanted to let you know how much I apprieciate your services. Thank you
This is the second time that Ive purchsed from this merchant and their products are outstanding! Delivery time is great and the packing is the best that I have seen from any retailer. I dont hesitate to purchase from them and probably will again! Excellent!!
this item was portrayed as a very good tool. turned out to be the cheapest item i have ever seen!
This merchant provided an outstanding shopping experience. Online selection of product was made easily and the selection of pool ques was unsurpassed.
This purchase was simply easy and cheap. I will buy more items in the future.
This purchase went just as we had hoped. Two cues were purchased with engraving requested. Everything came as it was supposed to and even more quickly than anticipated. We will do more business with this company and will spread the word to friends that this is the place to shop online!
THIS SITE IS GREAT FOR POOL SUPPLIES! I GOT EVERYTHING I NEEDED FOR MY BOYFREINDS CHRISTMAS GIFT PLUS SOME EXTRA THAT HE WILL LOVE. MY ORDER ARRIVED ABOUT A WEEK AND A HALF. EVERTHING THAT I ORDERED WAS THERE AND PACKAGED TO PREVENT ANY POSSIBLE DAMAGE. I WILL BE USING THIS SITE AGAIN FOR SURE.
This store had a great selection. Prices were very competitive, and merchandise was shipped immediately. Great place to shop!!
This was one of the best online shopping experiences I have ever had. Finding what I needed was simple.
Timely processsing of purchase and shipment. Product seems to be sturdy and will serve its purpose.
Too easy and too quick - seriously everything was so easy its like that that was Easy button at staples!
Very easy to work with, very helpful Would shop with them again
Very fast shipping, accuracy of order was 100% and included custom engraving. Would definitely buy here again!
very good service, have used before and will use again.
Very happy with Ozone, the product was just as good as the picture when received!!!! The price is right!!!
very happy with the speed, the quality of the product and the packaging. I was a way above average experience
Very nice place place to do business with,lady that took my order was very friendly.The only complaint I had was that I was put on hold for a good while,but then a few weeks from Christmas what do I expect.:-) I would deal with again. Steve
Very pleased with my purchase! Very fast shipping!
Very pleased with the product and pricing. Loved the fast, free delivery. Will definitely shop with you again! Thank you.
Very pleased with this merchant. Fast delivery, A communication. I would recommend this merchant for your purchases and will definitely use Ozone again.
Very Pleased! UPS took forever, but Georgia is a long way from Arizona and it was Thanksgiving week. You might check out Fed Ex for better service.
Very satisfied. Would gladly do business with this vendor again.
Very smooth transaction and quick delivery. Best prices around also. Local store would not even match price. Thank you.
Very! Very! Very! Positive experience!!!!! Would recommend this merchant to anyone. Believe me, i have had some nightmare ordeals. This merchant is the perfect example of HOW TO RUN A BUSINESS Excellent!
Was very satisfied with the ozone experience.Even though i was late in placing my order.The shipping in business days would have put my order arriving the wednesday or thursday after christmass.the order arrived the friday before christmass.Thank you for your expediate delivery.
whole ordering process was very smooth. thank you.
With only 5 days left before Christmas, Ozone promptly got my purchase processed and delivered within 48 hours! Even with the expedited shipping the item cost less than their competetitors.
Wonderful service! I even received an email as I chose second day shipping and was told that ground shipping would reach me in two days so they charged me a ground rate rather than 2 day rate. That was wonderful! I will definitely shop there again!!
Wonderful! I certainly will use this merchant again if I ever need something like this. They were extremely flexible. We were able to mix football balls with baseball balls. Thank you so much!
You guys really know how to pick out good cues. I got my cue in excellent condition, and it was so easy order my stuff. Thank you.
You guys ROCK! Your customer service was quite helpful and delivery was really quick! I have reccomended you to all my friends, Thanks! Jon
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Copyright 2001-2008 Ozone Billiards, Inc.
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What Our Customers Say... |
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