Help & Support > Gift Cards and Wish Lists > Redeeming Gift Cards

Redeeming Gift Cards

Redeem a Gift Card

When you purchase an Ozone Billiards e-Gift Card, an email will be sent to the recipient, usually within 1 business day after the order has been placed. This email will include a coupon code that is used to apply the gift card funds to the recipientís next order. The gift card coupon code will look something like this:

Recipient: When you are ready to redeem your e-Gift Card, follow these instructions:
  1. Add the items you wish to purchase to your cart
  2. Click on "Proceed to Secure Checkout"
  3. Once you are on the checkout screen, scroll to the bottom of the page, where you will see a section to enter a coupon code. Copy and paste your gift card code in this space and click "apply."
    • If you have enough on the gift card to cover your entire order, you will not need to enter any payment information. However, you will still need to enter the billing and shipping information requested, as well as your email address so we can send you order updates.
    • If you do not have enough on the gift card to cover your entire order, you will need to enter a separate payment method to cover the difference.
    • If you have more money on the gift card than the amount that you are purchasing today, don't worry! You can use the same gift card code as many times as you need to until the balance is $0.00.
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Gift Card Redemption Problems

If you are having problems redeeming an e-Gift Card, please contact our customer service department at and provide your email address where the e-Gift Card was sent, as well as the coupon code found in that email.
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About Deleted Gift Cards

If you accidentally deleted or lost a gift card, please email us at You'll need to provide the following information:
  • order number (if possible)
  • purchaser's name and recipient's name
  • e-mail address to which the gift card was sent
We'll contact you by e-mail once we've resent the e-Gift Card email.
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