We strive for excellent service at Ozone Billiards. Below you will find our customer's feedback that has helped us to achieve a 5 Star Top Service rating by Yahoo and has result in us becoming the fastest growing billiard supply company in the industry.
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Excellent |
| Comments: |
Prompt
response and shipment. Easy website to navigate and had hard to find
items. |
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| Rating: |
Excellent |
| Comments: |
I really
enjoyed the service and level of interaction with Ozone Billiards. The
service was timely, the site had all the information I looked for and if I
had any questions about the products they were available with critical
information. Not only will I be shopping again from ozone I will be making
sure that friends looking for similar products shop there as well. When
you find an operation that is accessible and approachable you have to
support them to show the rest of the indutry the kind of service and
commitment shoppers require. |
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| Rating: |
Excellent |
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Shipment was
delayed due to a shortage in stock and they gave me an additional $15.00
off. They have the best prices on the web. Can't beat them anywhere. |
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Good |
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They
responded in a timely manner and answered all my questions, they where
very pleasent to talk to. I recieved my order in only a few days and saved
a lot of money also. |
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| Rating: |
Excellent |
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When there
was a problem with my order, Ozone Billiards promptly contacted me and
quickly got the kinks out to ship my order. There are very courteous. |
| Rating: |
Excellent |
| Comments: |
They
responded to a quesion on e-mail within 2 hours and the product was great
and the price and service were the best. |
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Excellent |
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Awesome fast
shipping and great packaging! |
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| Rating: |
Excellent |
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Better than
I could have DREAMED! Possibly the best online vendor that I have ever
worked with. Very personal support. GREAT JOB!! |
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Excellent |
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Best
customer service of any online store - before & after the sale! Great
prices. Thank you! L. N. |
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| Rating: |
Excellent |
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Prompt
shipment, kept me informed, excellent transaction. |
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| Rating: |
Excellent |
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I am totally
pleased with my shopping experience with Ozone Park and plan to buy from
them again. One suggestion: Could you make gift messages available? Thank
you! |
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| Rating: |
Excellent |
| Comments: |
a great
place to shop for billiards items on the web...they have great prices and
a lot of variety...good luck!! |
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| Rating: |
Excellent |
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Great
merchandise, best prices I found, and they are courteous. Shawn bent over
backwards to get my stick to me before my next match. I highly recommend
them. |
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| Rating: |
Excellent |
| Comments: |
Found good
quality products at low prices. Service from store personnel was
excellent. Questions were answered in a prompt manner. |
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| Rating: |
Excellent |
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Very good
service they have nice products- good quality |
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| Rating: |
Good |
| Comments: |
Even though
the order was screwed up I would definitely order from Ozone Billiards
again. |
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| Rating: |
Excellent |
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When there
became a problem about a product being available, they went out of their
way to explain and made good on order. |
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| Rating: |
Excellent |
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Excellent
pricing and very good service, prompt response to questions. The web site
should be revised to include an order status of "order accepted,
merchandise not yet shipped." This would explain when there is no UPS
shipper number shown for an item. |
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| Rating: |
Excellent |
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I was very
satisfied with my order. The speed of the shipping really impressed me. I
ordered a cell phone from Cingular wireless the very same day and it
arrived 6 days after my Ozone Billiards order. I have recomended Ozone
Billiards to many of my pool playing friends. Overall I rate Ozone
Billiards an excellent site to order from and plan on doing lots more
ordering from them! Sincerly, T.N. |
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| Rating: |
Excellent |
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I couldn't
be any happier with my new cue. The service I received was great. I even
got my new cue earlier than expected! |
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| Rating: |
Excellent |
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Great
service, will definitely be doing business with Ozone Billiards in the
future. |
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| Rating: |
Excellent |
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Shawn, This
is the first time I order from Ozone Park Billiards. Shawn answered all my
questions and processed my order promptly. My cue arrived in only a few
days, and was to my expectations. I would rate Ozone Park Billiards with
an "A", and thank you Shawn. I will be a repeat customer!
Regards, Alan Olsen |
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| Rating: |
Excellent |
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VERY EASY
AND QUICK SERVICE. EXCELLANT E-MAIL UPDATES ON ORDER AND UPON SHIPPING.
MERCHANDICE RECIEVED QUICKLY AND IN PERFECT CONDITION. THANKS Ozone
Billiards.....DEBBIE |
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| Rating: |
Good |
| Comments: |
The item I
ordered came on time, and there was no mistakes. They followed package
with e-mails. Great service. |
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| Rating: |
Excellent |
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Great
customer service additude... Very Ligit! Very happy with packaging and
promptness of the order. |
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| Rating: |
Excellent |
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I couldn't
believe the speed of rate which I recieved my package...even via ground, I
recieved my order within a day or two. If you want high quality billiards
equipment at a discount price, then shop at Ozone park Billiards. I know I
will. John |
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| Rating: |
Excellent |
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Ordering was
simple, pricing was very good. I received my order in excellent condition
in less than a week. I'll definitely shop with them again. |
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| Rating: |
Good |
| Comments: |
Everything
went just fine. I would order through Ozone Park again, in fact, probably
next month! Quality pool cue purchase. Thanks. |
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| Rating: |
Good |
| Comments: |
Only way to
get better would be: Order was end of business day after order. Would have
like to seen end of business day of order. Memory serves me that I believe
the order was placed early afternoon so I felt ample time was given to be
shipped same day. |
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| Rating: |
Excellent |
| Comments: |
Very good
service, I would definitly use this company again. |
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| Rating: |
Excellent |
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This place
is awesome! Great Prices, Friendly people to deal with. |
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| Rating: |
Excellent |
| Comments: |
the prices
were great, response prompt and I recieved it quickly.....three thumbs up |
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| Rating: |
Excellent |
| Comments: |
Excellent
Seller! Emailed all concerns within reasonable time. Answered all
questions and had friendly customer service. Item received was perfect. |
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| Rating: |
Excellent |
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Very user
friendly website. Delivery was on time. Overall, excellent website to
order from. EH |
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| Rating: |
Excellent |
| Comments: |
The correct
merchandise was shipped in a timely manner. I received a confirmation
e-mail, status of my order & tracking number. All in all a pleasant
buying experience which is what e-commerce should be. I will definitely
buy from them again. Two thumbs up!. |
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| Rating: |
Excellent |
| Comments: |
The post
office damaged the cue stand that I ordered. I e-mailed the store and got
a reply withing a few hours. They were kind and courteous and shipped a
replacement part immediately. Great service. |
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| Rating: |
Excellent |
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Excellent is
such an understatement!!!!!! They could only be better if they came to
every pool game shot!!!! THEY ARE THE BEST!!!! I LOVE THIS SELLER!!!! TELL
ALL YOUR FRIENDS!!! IT DOESN'T GET ANY BETTER!!!! SUSAN |
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| Rating: |
Excellent |
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looked long
and hard over the net to find the best deal, and Ozone Billiards has the
cheapest prices out there on quality merchandise! thanx! |
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| Rating: |
Excellent |
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Very pleased
with merchandise and how well the communication was. I would do business
with them again, |
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| Rating: |
Excellent |
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KEEP UP THE
GOOD WORK!!! IT'S HARD TO GET GOOD SURVICE THESE DAYS NO ONE GIVES A DAM
IT'S NOT THEIRS. AND WE ALL ARE IN A BIG RUSH AND WHAT FOR JUST DO THE JOB
RIGHT THE FIRST TIME. THAT ALL FOLKS FROM JAMES E. TOOLE HAVE A GOOD YEAR
2002 AND MAY GOD BLESS YOU ALL!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU MUCH --
THE 2L-SHED. |
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| Rating: |
Excellent |
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I was
concerned about receiving my purchase in time and sent an email requesting
information. Within 5 minutes, Ozone Billiards called to address my
concerns, They contacted the shipper and confirmed delivery. I was very
impressed with the response and service and even though I have many local
stores, I will continue to purchase my billiard supplies from them.
Special thanks to Sean for assisting with my purchase! I received it in
time and Christmas was saved!!!! |
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| Rating: |
Good |
| Comments: |
everything
arrived on time and in great shape, I was very satisfied and would do
business with them again. |
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| Rating: |
Excellent |
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I liked the
fact that they called me to verify the order because the ship to and
credit card billing address were different. |
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| Rating: |
Excellent |
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I received
my package but it was damaged. I emailed Ozone Billiards and within 5
minutes I received a phone call from Shawn. I told him the problem. He
said he would ship out another one the next day and I would have it in
time for Christmas. I did receive my package the day before Christmas like
he promised. Things do go wrong but it is how companies handle the
problem. I give Shawn an "A". |
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| Rating: |
Excellent |
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I was
inpressed when I asked questions about your products.... how fast I got my
answers back. And your product I received was a hit gift thank you |
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| Rating: |
Good |
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Everything
was fine. My order was sent and delivered when Ozone Billiards said it
would be, I would order again. Thanks |
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| Rating: |
Excellent |
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Everything
went great. They use good security measures to ensure it's customers
against fraud. All of my emails were answered with in 24 hours. Also, I
recieved my orderr that same week. I was very pleased and I will order
from Ozone Billiards again. |
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| Rating: |
Excellent |
| Comments: |
Excellent
Service! Merchant responded to my request to have merchandise mailed the
next day, and it got to me on time. I would certainly reccomend Ozone
Billiards to others. Great job guys! |
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| Rating: |
Excellent |
| Comments: |
Great store.
They seemed to be really interested in customer service and keeping
customers. Gotta love that! |
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| Rating: |
Excellent |
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Excellent
and speedy responses to some questions I needed answered. Smooth ordering,
prompt shipment. Good products, good price, good service. I have
bookmarked their URL for next time I need pool equipment. |
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| Rating: |
Excellent |
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You guys are
great. Quickest response and delivery I have experienced yet during the
holiday season. |
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| Rating: |
Excellent |
| Comments: |
I ordered a
gift for my son and was pleased with the speedy arrival. The folks at
Ozone Billiards have been quite helpful and follow up on purchases made
through them. They seem to care that a customer is pleased with the
service they offer. I would purchase from them again. |
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| Rating: |
Excellent |
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Outstanding
service. Ozone Billiards has gained a customer for life. Thanks again,
Rodric |
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| Rating: |
Excellent |
| Comments: |
Customer
service that is rarely found today--they saved me $8 in shipping alone by
realizing my address is close to their warehouse---CAN'T SAY ENOUGH!!!! |
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| Rating: |
Excellent |
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Merchandise
was top quality, received in timely manner, would recommend company to
friends. |
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| Rating: |
Excellent |
| Comments: |
Ozone
Billiards gave me a great deal on a quality product. They responded to my
order quickly. They also understood that I was giving this product as a
gift and reacted accordingly. They shippped the product for free in time
for my friend's birthday. I would definitely shop Ozone Billiards for all
my billiard needs. |
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| Rating: |
Excellent |
| Comments: |
Thanks for
the fast service - A in my book!!! |
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| Rating: |
Excellent |
| Comments: |
i was
pleasently surprised by the speed of the responses to questions i had
about ordering from ozone billiards...i had a few questions i needed to
get answered before i ordered and they replied with in minutes not hours
or days like most internet sites... i was also happy with the prices i got
from them on the products i purchased they were alot lower compared to the
dozen or so other companies i compared them to... so in closing i was very
pleased with the proffesionalism shown to me by the employees at ozone and
im sure ill be ordering from them again very soon... thanks toney |
