Ozone Billiards wants you to be completely satisfied with any purchase from our company. As a result, we offer an unheard of
90 Day Risk Free 100% Satisfaction Guarantee. If you are not happy with an item from Ozone Billiards within 90 days of your purchase you can return it for a full
refund or exchange.
Every item that we sell is covered under our 90 Day Risk Free - 100% Customer Satisfaction
policy whether it has been used or not. That is correct!! We allow you to try
our products and return them for a full refund if you are unhappy for any
reason.
This includes chalked cues and used darts.
You cannot find this kind of quality assurance from any other company in the
industry. We realize that buying pool cues and darts is based a lot on
personal preferences and feel. We never want to have a customer dissatisfied
with their selection of any product from our company.
Customers will be responsible all shipping charges to return any item(s)
including any shipping cost that were incurred sending out your original order
unless we shipped an incorrect or damaged item. In addition, if there were
any customizations done on a cue such as tip change or engraving we cannot
refund the cost of those services.
We hope you enjoy your shopping with Ozone Billiards and we look forward to
serving you.
